Troubleshooting Strategies
3 Ideas to put into practice:
1. I like Julia's idea of having QR codes that students can scan when they have a problem which lead to a step by step troubleshooting video.
2. I like Phil's idea to have a designated "technology star" that students can go to get help.
3. I appreciated Matthew's idea that by ensuring software is updated frequently, hopefully there are less problems that pop up.
References:
Hunter, S. (2023). Cont996-Troubleshooting Strategies. Padlet. https://padlet.com/sah7queensu/cont996-troubleshooting-strategies-4n2te37yrciymdv5

From Jackie: I also appreciated those ideas. I wonder, do you think its fair to have a technology star? I imagine that student wouldn't get much work done because they would always be helping people.
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